Covid-19 Updates

WE ARE STILL OPEN

Things are abit different right now, but we are still taking your online orders, including engraving & custom orders.
Here’s what’s different as we strive to ensure the health of our customers.

ORDER SAFETY

We are taking the recommended measures to ensure safety when packaging your orders. This means:

Regular Hand Washing
We are washing our hands regularly and have been provided safety gloves and masks.

Stringent Cleaning
We have a strict cleaning process in packing areas, including glove wearing, wipe downs and mask wearing when handling and packing your jewellery.

DELIVERY

We're processing orders as quickly as possible, but these changes can make it slower than usual, causing some delays. Please read our current shipping terms for delivery times.
 

RETURNS

UPDATE:

We have extended our returns period to 60 days to give you more time to send orders back - once these restrictions are lifted we will will revert back to our usual 30 days return policy.

Please contact us if you have any questions.

CartiCo London x

Head Quarters

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