Shipping & Returns

Shipping Costs

International Orders

Orders sent to Western Europe usually arrive within 7-14working days, Eastern Europe 7-14 working days and the rest of the world 7-21 working days. There maybe delays due to the Covid-19 pandemic.

Covid-19

We are still despatching orders. However please note that due to the COVID19 pandemic we may experience slight delays with deliveries. You will be sent a tracking number by email to track your order. We send orders via Hermes but may use other couriers (of which you will be informed about).

We sincerely appreciate your ongoing patience at this time, stay safe ❤️

Exchanges & Returns 

We offer refunds within 7 days of receiving ordera on all unworn items excluding sale items. Please contact us if you want a refund /exchange.

We do not cover the cost of returns unless the product is faulty.

Please note that earrings cannot be returned if tried on due to hygiene reasons.

We do not cover the cost of returns unless the product is faulty.

LOST ITEMS

We are not responsible for items that are lost or damaged during shipping. You are also responsible for your order if you enter the wrong shipping address. Please email us immediately if you enter information incorrectly, we will update your order if it has not been shipped yet. 

*Returns are not accepted for custom-made jewellery. Due to hygiene reasons our earrings are also non-refundable.